Terms &
conditions

By booking or participating in one of my offers, you agree to the following:

This website is operated by Lorenzo Suding.

Your use of this site constitutes your acceptance of my Terms and Conditions. By agreeing, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependants to use this site.

Lorenzo Suding has the right at any time to change or discontinue any aspect or feature of the site, including, without limitation, the content, hours of availability, and equipment needed to access or use the site. Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. It is your responsibility to check this page periodically for changes when participating in one of the offers. Your use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Booking Contract

Your booking is confirmed by email and a contract exists under the terms and conditions agreed upon at the time Lorenzo Suding issues a written confirmation by email after receipt of the applicable deposit amount of 50% of the full price of the offer. Please check your confirmation email carefully and report any incorrect or incomplete information to info@lorenzosuding.com immediately. If you do not receive a confirmation email, please reach out to me.

You must be at least 18 years of age to make a booking and agree to provide full, complete and accurate information to me.

21-DAY RISK FREE BOOKING WINDOW

After putting down the 50% ride deposit, you can cancel at any point during the first 21 days after booking and get a 100% refund. This gives you 3 weeks to sort out flights and logistics without having to worry about someone else taking your spot(s). In case you cancel after 30 days until 14 days prior to our appointment, you’ll secure a lifetime deposit.

ONE YEAR DEPOSIT POLICY

All bookings require a 50% deposit. Our Lifetime Voucher policy allows any of our Riders (i.e. clients) forced to delay a departure the ability to apply their initial deposit to a later scheduled date or another ride at no extra charge for one year or the year/next season.

As long as you give me at least 14 days notice from your appointment for one of the “Ride with Me” offers, your deposit will be good forever, whether you use it for the same offer or use it for another offer. A Lifetime Deposit has no expiration date and can be used once for any departure paying the rest amount.

A Deposit is also transferable, meaning you can transfer your deposit to another rider as a gift. You can even buy full vouchers as a gift to someone. In that case the same rules of above would apply.

There are some important conditions to be aware of regarding our Lifetime Deposits:

  • A Lifetime Deposit is applicable in the period after the 21-day Risk-Free Booking Window and the 14 days prior to the scheduled departure,
  • Any cancellations made within 30 days to 14 days prior of the scheduled departure will be considered a Lifetime Deposit,
  • One Year Deposits, or any portion of them, are not refundable,
  • Sardinian and Sicilian tours are exempt from Lifetime Deposits. You can find the Terms and Conditions in the “Explore” area of these Offers.


When you’re ready to book another adventure with us, simply use your Lifetime Deposit to confirm your new Ride.

REMAINING BALANCE AND PAYMENTS

After securing your booking with a 50% deposit, the remaining balance is due on arrival prior to the start of our ride/lesson.

CANCELLATION BY YOU

I require a 14 day notice prior to our appointment for cancellations. If you cancel before the 14 day notice you can choose a Lifetime Deposit that will stay valid as a voucher and can be applied to any future ride, depending on availability. Please see our Lifetime Deposit policy above for full details.

If you cancel less than 14 days prior to your scheduled ride, you will be forfeiting the deposit amount of your Ride.

CANCELLATION BY US

I require a minimum of 4 Riders to confirm the ride is running. Once you’ve booked your spot(s), I will confirm if the trip is running. If the required minimum number of clients according to the description is not reached, we will find an individual solution together and make something happen.

INSURANCE AND RISKS

You are aware that biking is a dangerous activity and you understand that you, and every member of your group need appropriate insurance cover for the activity, which takes place in occasionally very remote areas. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs while you are on holiday with us.

If you’re not covered, then here’s a good option

In addition, Lorenzo Suding cannot take any responsibility for damage or loss to property (e.g. bikes) and / or individuals, due to unsatisfactory condition of your, or any other rider’s bike, (including rented bikes). The condition of bikes can be affected by use or transport. It is mandatory to wear a certified helmet. Bike servicing and maintenance is the respective owner’s / hirer’s responsibility. Lorenzo Suding cannot take any responsibility for injuries to individuals during our rides. I’m a professional guide, but cannot control what you do on your bike. Riding in control and within your own limit is your responsibility.

COURT OF JURISDICTION

The district court of Aosta is agreed as the court of jurisdiction.